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February 3, 2023
Digital Revolution Enterprise Technologies Information Technology

Users question AI’s ability to moderate online harassment

New Cornell University research finds that both the type of moderator—human or AI—and the “temperature” of harassing content online influence people’s perception of the moderation decision and the moderation system.New Cornell University research finds that both the type of moderator—human or AI—and the “temperature” of harassing content online influence people’s perception of the moderation decision and the moderation system.

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