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August 12, 2022
Digital Revolution Enterprise Technologies Information Technology

Tech designed to aid visually impaired could benefit from human-AI collaboration

Remote sighted assistance (RSA) technology—which connects visually impaired individuals with human agents through a live video call on their smartphones—helps people with low or no vision navigate tasks that require sight. But what happens when existing computer vision technology doesn’t fully support an agent in fulfilling certain requests, such as reading instructions on a medicine bottle or recognizing flight information on an airport’s digital screen?Remote sighted assistance (RSA) technology—which connects visually impaired individuals with human agents through a live video call on their smartphones—helps people with low or no vision navigate tasks that require sight. But what happens when existing computer vision technology doesn’t fully support an agent in fulfilling certain requests, such as reading instructions on a medicine bottle or recognizing flight information on an airport’s digital screen?

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