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July 3, 2022
Finance Technologies

How banks can balance UX and security amid a pandemic

Harnessing the power of face-based biometrics and AI COVID-19 has had a huge impact on consumer attitudes, behaviors and purchasing habits, with many consumers forming new habits that will remain post-pandemic. The global pandemic has changed the ways in which we interact on many levels, but also, the ways that we transact. Prior to the pandemic, bank branches were already experiencing a steady decline across the UK. Between 2012 and 2019, the total number of bank and building society branches fell by 22%. There’s no doubt that social distancing and government-mandated closures have exacerbated these figures further. As a result,…
How banks can balance UX and security amid a pandemic

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