Suck it up. The role of property in supporting organisational performance has changed forever. The obsession with bricks and mortar has to shift to the employee-as-consumer experience. If we understand that user experience, then organisations can make the right decisions. The problem is, experience is now scattered across millions of homes worldwide. Boardrooms are empty, but boards are still meeting and workplace is top of their agenda. This is an unbelievable opportunity to prove the value proposition of the workplace. But you can’t walk into a boardroom without data; you have to know how the organisation is performing now, how…
Get used to the idea of work as an experience rather than a place