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January 20, 2022
Finance Technologies

Dissecting banking technology trends in 2020

Andrea Melville, managing director of commercialisation and propositions, global transaction banking at Lloyds Bank sets out her predictions for key trends and developments throughout this year. Customer expectations of technology continue to evolve – and for those in the financial services sector that means action has become an imperative. We’ve seen customers demand the ability to access all of their banking services through a channel of their choice. They want to have more personalised information on their financial affairs – whether that’s insight into their cashflow and performance, or extra insights into their core banking services. Shifting expectations will continue…
Dissecting banking technology trends in 2020

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