Almost three-quarters (72 percent) of business leaders and 90 percent of CEOs across Europe see organisational agility as critical in driving business performance and growth, yet many are overestimating their capabilities, according to new research from ServiceNow (NYSE: NOW). The survey of 873 senior decision makers from large businesses across Europe examined the agility of organisations, applying a bespoke assessment model to determine their maturity in this area. Over half of European businesses claim to be very or extremely agile, but the research suggests the majority of businesses across Europe are only at the start of their agility journeys. A…
Business leaders are overestimating their organisational agility capabilities